Cibar Customer Comments

“In 15 years, I have not worked with a company that was as incredibly customer-service oriented as CIBAR.  Their willingness to troubleshoot and problem-solve makes them a big asset to our operations and our organization.  We are very lucky to have found such a strong business partner.” – Melissa McNeil, First National Bank of Omaha

“We just acquired GTS through a merger last year.   During the system evaluation process we made the decision to stay with GTS, which in my opinion was the best decision.  The system is very user friendly and the support that we get from everyone in the company is extraordinary.  I have never worked with a group of people as dedicated.” – Hector Sanchez, Regions Bank

“Bank Leumi USA has been utilizing the CIBAR Letter of Credit system and customer bridge since 1995. When we wanted to upgrade our system in 2004, there was no question for us. We again chose CIBAR’s GTS and Internet Customer Connection. CIBAR has a proven track record with us by providing reliable systems and excellent customer service. Throughout the years CIBAR has been nothing but helpful, timely and responsive to our needs. They have proved to be a really exceptional vendor and it is always a pleasure dealing with them.” – Shula Slagter, Bank Leumi USA 

“I have been a Cibar user since 1993.  I have researched several letter of credit systems and Cibar had the most to offer for our business needs.  The customer support is excellent, and the staff is very attentive to our needs.” – Maureen Castagno, TD Banknorth, N.A.

“One of the things I find most refreshing about working with CIBAR is that they listen to our needs and try to understand how to make things work, as well as bounce ideas off of us and how other banks want a particular development completed. It is an open communication environment that helps the banks share information and not feel like there is some competitive disadvantage to sharing information. We are all after efficiency, accuracy and quality of service.” – Dave Ondo, PNC Bank  

“We have now been using GTS for one year. Apart from the operational benefits GTS has brought us, one of the things I most appreciate is the people who make up CIBAR. My experience with them has always been positive...they are always attentive to our needs (and we've had many!).” – Nellie Smith, Capital One